Privacy Policy

Welcome to Lyra-Sha AI / NovaVerse Platform ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.lyrashaai.com or use our services, including our social media management tools powered by the Meta (Instagram/Facebook) Graph API, YouTube Data API, and related integrations.

By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

• Account Information: When you connect your Instagram, Facebook, or other social media accounts, we receive access tokens and account identifiers necessary to perform posting and management functions on your behalf.
• Content Data: Images, captions, hashtags, and post content you create or schedule through our platform.
• Usage Data: Information about how you interact with our platform, including pages visited and features used.
• Contact Information: Email address and name when you contact us or sign up for services.
• Communications: Messages or inquiries you send to us via phone, email, or contact forms.

We use the information we collect to:

• Provide, operate, and improve our services
• Post content to your connected social media accounts on your behalf, as authorized by you
• Schedule and manage social media content
• Communicate with you about your account and our services
• Respond to your inquiries and provide customer support
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

Our platform uses the Meta Graph API to allow users to publish content to their Instagram and Facebook accounts. By connecting your Instagram or Facebook account to our platform, you authorize us to:

• Access your Instagram Business or Creator account information
• Publish posts, images, and captions to your account on your behalf
• View basic account metadata necessary for posting

We do not sell, rent, or share your Instagram or Facebook account data with third parties. Access tokens are stored securely and used solely to fulfill the publishing functions you request. You may revoke our access at any time by visiting your Instagram or Facebook account settings under "Apps and Websites."

Our use of Meta platform data complies with the Meta Platform Terms and Meta Developer Policies.

Our platform may use the YouTube Data API to allow users to publish content to their YouTube channels. Our use of YouTube API Services is subject to the YouTube Terms of Service and Google Privacy Policy. You may revoke our access to your YouTube data via the Google security settings page.

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our platform (e.g., hosting, database services) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Protection of Rights: To protect the rights, property, or safety of our company, users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

We retain your information only as long as necessary to provide our services or as required by law. Access tokens for social media accounts are stored only while you actively use our platform. You may request deletion of your data at any time by contacting us at hello@lyrashaai.com.

We implement industry-standard security measures to protect your information, including encrypted storage of access tokens and secure HTTPS connections. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Revoke authorization for social media account access at any time
• Opt out of any marketing communications

To exercise these rights, contact us at hello@lyrashaai.com.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: